Shipping policy

Shipping Policy

We strive to process and ship all orders within 48 working hours (excluding weekends and holidays) from the time the order is placed.

Shipping Carriers

We typically ship orders using USPS or UPS, depending on the destination, package size, and shipping preference.

Shipping Times & Tracking

• Once your order has been shipped, you will receive a tracking number via email.

• Delivery times vary based on your location and the chosen shipping method.

Delays & Exceptions

While we make every effort to ship within our stated timeframe, unforeseen circumstances such as weather, carrier delays, or high order volume may cause slight delays.

For any shipping-related inquiries, please contact our support team at support@citadelperfumes.com